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Masks required at our Western Coast branch locations

Our teams in BC, in accordance with health guidelines, require that masks be worn for in person visits.

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Caring for our customers - Western puts health and wellbeing first during COVID-19

We’re committed to keeping our people and customers safe during the global COVID-19 event.

See how we care

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Canada's COVID-19 Economic Response Plan

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.

COVID-19 Response Plan

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Emergency Relief for Insurance Customers

Insurance Bureau of Canada announced that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly.

Emergency Relief

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Navigating COVID-19 Claims

Is there Coverage for my business closed because of COVID-19? Many of our clients have inquired whether their policy would cover them in the event of a business interruption related to COVID-19.

COVID-19 Claims

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ICBC COVID-19 Update

As the COVID-19 (coronavirus) pandemic is evolving, we want to assure you that we continue to take steps to ensure the health and safety of our employees, customers and partners.

ICBC COVID-19 Update

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COVID-19 Important Updates

Customers on a monthly Autoplan payment plan, who are facing financial challenges due to COVID-19, can defer their payment for up to 90 days with no penalty.

Autoplan payment plan