Dear Western Coast customers. Our branches are reopening over the next few weeks with the correct safeguards in place. Call your local branch today to learn if we are ready to serve you safely in person. Please click here if you would still like to make an ICBC request online. Please use this link to make any other service requests. Thank you for your cooperation and understanding.
We are reopening our Western Coast Insurance Services branches to walk-in traffic. The priority as we resume activities will continue to be the safety of our customers, people and communities during COVID-19. Read More.
Your policy will be the right protection — that matters to us.
We work with our partners and customers to constantly innovate our products.
We have delivered on insurance expertise, knowledge and care for over 40 years.
Unforeseen losses occur — unwelcome stress comes next. Yet, our in-house Western Coast team is ready to care for your needs and provide you a professional claims experience.
We’ve provided another payment option for your insurance. PayVantage is like putting coins into a piggy bank monthly or bi-weekly until you have saved enough for you to pay your policy.
Our teams at our 29 branches across Vancouver Island and the Lower Mainland provide you the right insurance for your requirements.
Nanaimo, Port Place
The staff here are nothing short of amazing. Rarely a long wait, and generally it's quick to take care of matters and be on your way. On my last visit, after clarifying some pricing, I had to run and shuffle some accounts. Delayed finishing up, I wasn't back at their door until one minute to close. With the paperwork started earlier I asked, with full expectation of a "sorry, no", if I could quickly sign and pay. I cannot express how gracious I am for them letting me finalize things then and there. Much appreciated!
Richmond, Richmond Centre
Best service I ever experienced in an auto plan. Harshil was helpful, called ICBC and fixed an issue I had on my account (duplicated profiles). I went to so many auto plans before. Nobody was able to fix it. Thanks for that Harshil. By the way, I came all the way from downtown Vancouver to here and I am so glad I did it. Will do it again.
Victoria, Broadmead
Amazing service! Rachelle helped me get two out of province vehicles registered and insured, hassle free and answered all my questions! Would recommend using this Autoplan location.
Richmond, Broadmoor
A necessary part of life, but they go the extra mile to give savings.
Richmond, Steveston
Customer service is above and beyond. Staff were friendly and knowledgeable too. Will introduce to my friends too.
Victoria, Westshore
My boyfriend and I have gone to see Luke a few times now. He is super helpful, knowledgeable, and friendly. He takes his time with us and educates us on things we had no idea about. I also appreciate that he phoned ICBC to see if we were getting our proper discount (which we weren't). Who knows how long we were getting the improper discount for before we went and saw Luke. Thank you! 10/10 recommend!
Western Coast Insurance Services Ltd. is a wholly-owned division of Western Financial Group Ltd. Insurance products are underwritten by certain licensed insurance companies and are only available throughout British Columbia, Canada.
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