To our customers
Learn more about the new Western Coast
The new brand
Effective October 1, 2019, Coast Capital Insurance Services Ltd. is changing its name to Western Coast Insurance Services Ltd. You will see the same locations, hours of operation and friendly insurance professionals you have shown appreciation for.
As a valued customer, please be assured that our more than 300 employees across our locations on Vancouver Island and the Lower Mainland, our dedicated Customer Contact Centre and claims and underwriting teams remain focused on protecting people and communities.
Transition
Western Coast Insurance Services, headquartered in Victoria, BC, was acquired as Coast Capital Insurance Services in 2013 by Western Financial Group, the largest Insurance Broker in western Canada.
We have rebranded Coast Capital Insurance Services to Western Coast Insurance Services. While we have a new name, our longstanding relationship with Coast Capital Savings remains important to
us and will continue well into the future.
Western Coast Insurance Services is a major asset to Western as an insurance division providing the right security to customers in British Columbia for over 40 years.
Thank you to our employees and customers for their continued loyalty and support of our organization during this brand transition.
Policy documentation
Your policies, your selected payment option and status of claims in process — including any associated payments — remain the same.
For more information, you may also contact us by phone via our Customer Contact Centre at 1-888-517-7171 between 9 a.m. and 7 p.m. Monday to Friday and 9 a.m. to 5 p.m. Saturday (PST). Visit us at our branches in person today.
Western Coast Insurance Services Ltd. is a wholly-owned division of Western Financial Group Ltd. Insurance products are underwritten by certain licensed insurance companies and are only available throughout British Columbia, Canada.
2024 Western Coast Insurance Services Ltd. All rights reserved.